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GEORGES RENTAL PROCESS

ONLINE RENTALS COMING SOON!

*All bookings should be made in advance where possible to ensure availability.


1. Place an order

Email us at [email protected] or fill out our Request a Booking Form and let us know the following details:

(1) Your name, email address and phone number. (If you are a New Customer our bookings team will provide you with a New Customer form upon enquiry of a hire)

(2) Rental equipment required.

(3) Pick-up Time/Date & Return Time/Date

 

2. New Customers

Complete our New Customer Form provided to you by our bookings team. This form must be completed prior to your hire. Any questions or concerns please contact us directly at [email protected] or (02) 92992323

International Customers: We welcome all international clients to complete the New Customer Form, however under some circumstances extra security may be required.

 

3. Confirming your order

Once you place an order our bookings team will send a formal quote which will have the following buttons, Accept, Decline or Comment above the quote. Please be aware we do not prepare an order without prior confirmation.

 

For New Customers, we accept payment via Credit Card, Eftpos or Bank Transfer. Please note that if you chose to Bank Transfer the funds, we will be required to place a security hold on your card provided.

 

4. Equipment collection

Pick up: When you come to collect your equipment, please allow at minimum of 15 mins so that we can check out your gear and you can do a gear check.


5. Equipment Return

Your equipment is due back up to 5pm the day after your hire period unless notified otherwise. Should you need to extend your hire please make sure you call ahead to ensure gear availability. Late returns will be charged accordingly. Return of the equipment to Georges shall be subject to Georges's Rental Technicians inspection for missing or damaged items. Georges will inform you within a reasonable time period if Georges's Rental Technicians reveal missing or damaged items.

 

6. Where can I park?

Sydney CBD has an extensive range of parking options, the QVB is one of the most convenient parking stations.

Other Important FAQ/Notes:

 

Terms & Conditions

When placing an order you are agreeing to be bound by our rental Terms & Conditions which can be found here.

 

Trading Hours

We are open 7 days a week from 9am-6pm Monday, Tuesday, Wednesday and Friday. 9am to 8pm on Thursday. 9am-5pm on Saturday and Sunday’s.